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Mon – Fri: 6:30 a.m. – 5 p.m.Local business tax receipt · FL Registration 000000General liability insurance, $2M per occurrence, $4M aggregateWorkers' compensation insurance
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  • Local business tax receipt · FL Registration 000000
  • General liability insurance, $2M per occurrence, $4M aggregate
  • Workers' compensation insurance
(305) 555-0102

FAQ

Questions from building managers and boards

Bids

How is the bid decided?

By the number of bays and floors, the access method, balcony glass and how often you want it. The roof visit is how we count them. See how we bid.

What happens at the roof visit?

A surveyor walks the roof with your engineer, checks the anchors, counts the bays and measures the glass. It usually takes an hour or two.

When do I get the number?

In writing, after the roof visit, with the weeks we propose and the drop plan.

Insurance

Are you insured, and can I see the certificate?

Yes. A certificate of insurance with the limits goes to your manager or lender on request, before the first drop.

The crew

Who is on the crew?

Technicians, a safety director, a surveyor and a scheduler. The drop plan names the lead on your building.

Notice

What do residents get told?

A notice, written with you, saying which floors on which days. A text goes to your contact on the morning of each drop.

Weather

What happens when the wind picks up?

The ropes come off the face at the limit in your plan. Your contact is texted, and we reschedule within the month where we can.

Schedule

How long does a tower take?

It depends on the bays, the glass and the weather. The bid gives the weeks we propose, and each day's report shows progress.

Terms

What if you miss a window?

Tell us within two business days and we clean the bay again on the next drop at no extra charge.

Where

Which areas do you serve?

Brickell north to Golden Beach in Miami-Dade, and Hallandale Beach to Pompano Beach in Broward. Type a ZIP on the service area page.

Still have a question?

Call the office or send the form. Paz Altamirano or Ajanae Colbert answers.