Paz Altamirano
Director of operations
Rope-access window cleaning, Miami
Tall glass, cleaned on two ropes
Feather sends rope-access and lift crews to condo towers, offices and hotels from Brickell to Golden Beach. Every building gets a drop plan, a rescue plan and a posted schedule before the first drop.
- Two lines on every rope drop
- A rescue plan written for your roof
- Certificate of insurance on request
How we reach the glass
- Rope access
- Suspended platforms
- Boom lifts
- Water-fed poles
- Atrium and lobby glass
- New-construction glass
On the rope
What hangs on one drop, line by line
A drop is one technician on one pair of lines, cleaning one bay of glass at a time. The numbers match the pins on the photo.
- 1
A main line
The line the technician works on. It hangs from its own anchor on the roof, checked before the ropes go over.
- 2
A second line
A separate line on a separate anchor, so one failure never leaves anyone hanging. It runs through its own fall-arrest device.
- 3
Harness and seat
A full-body harness with a work seat, inspected and logged before every shift.
- 4
A descender at the waist
A rope-grab and descender set the pace. The technician controls the descent and keeps both hands free.
- 5
Tools and bucket tied on
Squeegee, scraper and bucket are tethered. Nothing falls toward the sidewalk.
Four ways to the glass
The access follows the building
One firm, four methods. We pick the one that suits the glass, the roof and your residents, and the bid says which.
Interior glass and atriums
Lobby glass, atrium railings and partitions, cleaned after hours.
Read more
From request to first drop
A schedule for your building, in five written steps
Nothing is verbal. Each step leaves a page your board, your lender or your insurer can read.
- 01
Step 1: You send the building
The address, the floors, how the roof is reached and who manages it. The form at the end of this page takes about three minutes.
- 02
Step 2: A surveyor walks the roof
Anchor points, parapets and any davits are checked, the bays are counted and the glass is measured.
- 03
Step 3: You get the drop plan
The access method, wind limit, drop map and rescue plan, with the weeks we propose and the bid, in one document.
- 04
Step 4: Residents get notice
Notices for balconies and the lobby are written with your manager and go out before the first drop.
- 05
Step 5: Every drop is reported
Floors done, glass flagged, wind readings and a sign-off reach your manager the same day.
Proof you can ask for
Insurance in numbers, and the paper behind it
Buildings and their lenders ask for a certificate before the first drop. We send one on request, with the limits written as numbers.
Insurance
General liability insurance, $2M per occurrence, $4M aggregate
Covers damage to your building and to people nearby while we work. A certificate goes to your manager or lender on request, before the first drop.
Workers' compensation insurance
Covers our technicians on your property. The certificate comes with the general liability one.
Registration
Local business tax receipt
FL Registration 000000 · Miami-Dade County Tax Collector
Shows the business is registered to work in Miami-Dade County. Florida issues no state license for window cleaning.
Rope-access training
Level for each technician
Named in the drop plan, with the date of the last assessment
Fall-protection training
Refreshed on a schedule, kept in the building file
The Miami glass year
When the wind lets us work
These are the usual windows. Wind, lightning and a named storm move them, and your manager gets a text the morning of.
Dry season
Calm mornings and little rain: the easiest months to put up a rope.
Nov to Apr
Pollen and salt film
Pollen settles on balcony glass in spring, and salt builds on oceanfront towers all year.
Mar to May
Afternoon storms
We work mornings and bring the ropes off the face when lightning is near.
Jun to Oct
Hurricane season
Wind holds are likelier. Ropes and gear come off your roof when a storm watch is posted.
Jun to Nov
After a storm
Salt and debris cover the glass. Buildings are booked in the order they call.
Aug to Nov
Oceanfront towers
Salt film builds all year, so these buildings are usually on a shorter cycle.
all year
The people on your file
Six names on every building file
Call the office and you reach one of them, by name.
Osbourne Goddard
Safety director
Marbella Ceballos
Lead rope technician
Pierrot Damas
Rope technician
Kiran Menezes
Building surveyor
Ajanae Colbert
Scheduler
From managers and engineers
What building staff say
“The drop plan came with the wind limit and the rescue plan already on it. Our board read it in one sitting and approved the schedule.”
Vanesa G.Property manager, Brickell condominium
“A report arrived that afternoon with the floors done and two cracked panes marked by floor. That list saved me a walk of the whole elevation.”
Rashawn H.Building engineer, Edgewater office tower
“Residents had the notice a week ahead, and the crew held Thursday's drop when the wind picked up. Nobody had to chase anyone for an answer.”
Florin C.Facilities manager, Hallandale Beach hotel
Sample reviews.
Where we go
Towers from Brickell to Pompano Beach
Bayfront and oceanfront buildings across two counties. Type your building's ZIP to see if we go there.
- Miami-Dade County: Brickell, Downtown Miami, Edgewater, Midtown Miami, Wynwood, Design District, Coconut Grove, Bay Harbor Islands, Golden Beach, North Miami Beach · Most of our drops: towers along Biscayne Bay and the oceanfront from Brickell north to Golden Beach.
- Broward County: Hallandale Beach, Fort Lauderdale, Pompano Beach · Oceanfront and Intracoastal towers from Hallandale Beach to Pompano Beach.
We don't take buildings in the Keys or north of Pompano Beach, and we don't clean inside residents' units.
ZIP codes: 33127, 33129, 33130, 33131, 33132, 33133, 33137, 33141, 33154, 33160, 33162, 33009, 33301, 33304, 33060, 33062
Schedule by building
Tell us about the building
Three short steps. A surveyor replies within one business day to set the roof visit. Sending this starts no bid and no contract.
Office(305) 555-0102
Text line for drop days(305) 555-0103